Privacy statement

General information

Scope

This privacy statement is to inform you about our processing your personal data when using our website SpringerMaterials www.materials.springer.com. In case you are referred to another website, e.g. download.springer.com when accessing content, this will be apparent from the address bar in your browser. This privacy statement does not apply to such other websites. In such a case please review the privacy statement on the other website.

Controller

  • Springer International Publishing AG
  • Gewerbestrasse 13
  • 6330 Cham
  • Switzerland

Purpose of collecting and using data

Collecting your data serves to provide you with user-friendly, efficient and secure internet services. We use the collected and processed personal data in order to provide those users who are interested in information. Furthermore, we generally process the data with the goal of improving our service and ensuring its security. No personal data is processed: we process the data anonymously or using pseudonyms. Whenever you complete transactions using our website, e.g. opening a user account and/or purchasing a publication, further data processing processes may take place, of which you will of course be separately informed.

The form and scope of collecting and processing personal data

Inventory data

In case of a registered user, name and e-mail address will be collected and stored upon registration. In case of institutions and companies that are our contractual partners, personal data of their employees that are entitled to use our content will be collected only if they create an individual user account as a registered user. The authentication of a user is done by using their IP address or based on logging into their user account or retrieving a code that was agreed on with the contractual partner. An individual user account with be associated with the institutional contractual partner using the IP address upon the first log-in.

If you wish to receive a newsletter we need to save and use your e-mail address. We will then send electronic messages at appropriate intervals to the e-mail address you gave us, which may also contain topic-specific advertisements along with editorial information on our products and services. However, you can unsubscribe at any time.

Traffic data

As a general rule, you may access our website without having to provide any personal data. If the authentication as a user entitled to access content is done by using the IP address (see section 3.a above), it is not necessary to log into a user account.

Nevertheless, we will create a so-called utilization profile by using a pseudonym if you visit our website as a registered or unregistered user. This implies that data will be collected and stored anonymously for marketing and optimization purposes. This data includes information on the website from which you were referred to our offer, information on your internet service provider and the contents you viewed on our website, as well as the date and length of your visit. On the basis of this already pseudonymous data a utilization profile will be created, along with a corresponding pseudonym. For this purpose, cookies may be used (see section 5 below). Authentication and tracking logs will be used to compile user statistics. This data will not contain any personally identifiable information.

Transmission of data to third parties

We only transmit personal data to a third party to the extent necessary to fulfill our contractual relationship (if at all), if we are bound by law or if it should be necessary in order to implement our general terms and conditions of business or any other agreements concluded with you, or in order to enforce our rights and claims.

In case of institutional contractual partners we will transmit utilization data in aggregated form from is apparent in what manner and to what extent our content is used by the users associated with that institution or company. In such a report we will not transmit any data that can be associated with individual users.

Provided your personal data is transmitted for other purposes we will ask for your approval in each individual case. If you do not approve we will of course not transmit the data.

Cookies, etc.

We use so-called cookies or other instruments to analyze the usage of our website. Cookies are small files which are stored on your hard drive and which provide us with specific information. This information above all includes the IP address, your browser type, the URL click stream (the chronological order of our web pages you visited), the date and the time of your visit on our website as well as the cookie number.

Firstly, using cookies and similar instruments makes it possible to recognize you whenever you as a user access our web pages again after the expiration of a session. Cookies also allow us to ideally adapt our products and services to your individual needs. Lastly, we use cookies to statistically record how often our web pages are viewed as well as the general navigation in order to create encoded usage profiles (see above).

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The IP address will be truncated before transmission. On our behalf Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet activity in connection with the use of the website. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website. In addition to that you may prevent the collection of the information generated by the cookie about your use of the website (including you IP address) and the processing of this data by Google if you download and install the browser plug-in available at the following link:tools.google.com/dlpage/gaoptout?hl=de

Social Plugins

Facebook Social Plugins

SpringerMaterials uses so-called social plugins ("plugins")of the social networking site facebook.com provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins can be identified by one of Facebook’s logos (white "f” on blue tile or a "thumps-up”-sign) or by the additional text "Facebook Social Plugin”. The list of Facebook Social Plugins and their appearance can be accessed via: https://developers.facebook.com/search/?q=plugins.

If a user visits one of the websites using such a plugin, the user’s browser directly connects to Facebook’s servers. The plugin and its content are made available directly on Facebook’s servers and included in the website by the user’s browser. For this reason, the provider of the website cannot influence which data Facebook connects via the plugin and thus informs the user according to his own knowledge.

Due to the integration of the plugin Facebook collects the information that a user is visiting the corresponding website. If the user is logged in on Facebook at the moment he or she visits the website, Facebook may be able to connect the visit to the website to the user’s Facebook account. If the user interacts with the plugin – for example if he or she presses the like button or comments on something – the user’s browser transmits this information to Facebook. Facebook stores this information. If a user is not a member of Facebook, Facebook may collect and store the user’s IP- address. Facebook states that it only collects anonymized IP-addresses in Germany.

The reason for and scope of the data acquisition and information about the way in which the data is processed and used by Facebook, as well as the user’s rights in this respect and settings options for protecting the user's privacy can be found under: http://www.facebook.com/policy.php.

If the user is a member of Facebook and does not wish Facebook to collect personal data via this homepage and to link this with his data stored on Facebook, the user needs to log off from Facebook before going to this homepage.

The user may also block Facebook’s plugins using add-ons for the user’s browser, for example the "Facebook Blocker".

LinkedIn Recommend-Button

SpringerMaterials uses so-called social plugins ("plugins") of the social network linkedin.com LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA ("LinkedIn"). The plugins are marked using the LinkedIn-logo or the test "Share”.

If a user visits one of the websites using such a plugin, the user’s browser directly connects to LinkedIn’s servers. For this reason, the provider of the website cannot influence which data Facebook connects via the plugin and thus informs the user according to his own knowledge.

Due to the integration of the plugin LinkedIn gathers the user’s IP-address. If the user is logged in on LinkedIn, he can link articles or a website of this homepage to his LinkedIn-profile. In this case, Twitter can connect the visit on the website to the user’s LinkedIn account

The reason for and scope of the data acquisition and information about the way in which the data is processed and used by Google, as well as the user’s rights in this respect and settings options for protecting the user's privacy can be found in LinkedIn’s privacy statement under:www.linkedin.com/static?key=privacy_policy&trk=hb_ft_priv

Twitter

SpringerMaterials uses the twitter-button. The button is provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. ("Twitter”) The buttons are marked using the text "Twitter” or "Follow” and a stylized blue bird. The button enables the user to share an article or a website of this homepage on Twitter or to follow the provider on Twitter.

If a user visits one of the websites using such a button, the user’s browser directly connects to Twitter’s servers. The Twitter-button and its content are loaded directly from Twitter’s servers and included in the website by the user’s browser. For this reason, the provider of the website cannot influence which data Twitter connects via the button and thus informs the user according to his own knowledge. According to the provider’s knowledge, Twitter collects the user IP-address and the website’s URL when the button is loaded from Twitter’s servers. However, this data is only be used for loading and displaying the Twitter-button.

Further information can be found in Twitter’s privacy statement under: https://twitter.com/privacy.

User Voice

SpringerMaterials uses the software UserVoice which is provided and operated by UserVoice Inc. 121 2nd St, Fl 4, San Francisco, CA 94105, USA (“UserVoice”). With this tool, the user may contact us, ask questions regarding the service, give us feedback and send us ideas how to enhance our service.

If a user utilizes the software, only necessary data will be transferred to UserVoice in order to adequately provide the functions of the software, inter alia the E-Mail-address of the user, the browser version, the operating system (OS), the Referrer-URL and the IP-address. UserVoice is a member of the Safe Harbor Framework (http://export.gov/safeharbor/eu/eg_main_018365.asp), enacted between the European Union and the United States. SpringerMaterials will only use the data which it receives from UserVoice for the operation of the platform or to contact the user and will not pass them on to third parties under any circumstances. For further information on the purpose and scope of data collection and the further processing and the use of data by UserVoice as well as the rights in this respect and settings options for protecting your privacy, the user may refer to the privacy policy of UserVoice under http://feedback.uservoice.com/tos#privacy-policy

Security

We employ technical and organizational security measures to guarantee that your data is protected from loss, incorrect modifications and unauthorized third-party access. To the greatest extent possible, we ensure that only authorized persons have access to your personal data and only insofar as it is necessary for the scope of the above-mentioned purposes.

Your rights

Information, correction, deletion, blocking

Provided you send us a request in writing (including telefax or e-mail), we will inform you about which personal data we have stored at any time. You may at any time demand that we block or delete your user account data and accordingly your personal data. Only data we need in order to process open tasks or to enforce our rights are exempt from deletion, as well as data we are required to store by law.

Should you like to contact us regarding the above or have any other questions regarding our privacy policy, please contact us via the e-mail address dataprotection@springer.com.

Opting out

You may at any time object to the collection and storage of your data for the creation of pseudonymous utilization profiles. To do so, please click here. More

You can also object to the processing of your data for the purpose of advertisement or opinion research and market research. Please direct your objection at the address mentioned in section 1 above.

Disclaimer

Springer cannot take responsibility for information found on third-party websites outside its control. While we attempt to provide links only to third-party websites that comply with all applicable laws and regulations and our standards, please understand that the content on these third-party websites is subject to change without notice to Springer. We therefore cannot be responsible for, and accept no liability for, any information or opinion contained in any third-party website. As soon as we get notice of infringements on those websites we will remove the respective link.

Cookie Policy

Like most similar websites, this site uses cookies. On this page we explain more about cookies and how we use them. By using this website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Contact us

The website is owned and operated by Springer-Verlag GmbH, a company registered in Germany with a registered office at Heidelberger Pl. 3, 14197 Berlin, Germany

If you have any questions or comments about this Notice, or if you would like us to update information we have about you or your preferences, please email:customerservice@springer.com.